• About ME

    Advisor | Board-Certified Healthcare Executive | Consultant | Innovator |

    Operations and Strategy Leader | Public Speaker | USC Alumni

    I am a nationally recognized board-certified (FACHE®) healthcare executive with diverse clinical and leadership experiences in acute and ambulatory operations spanning not-for-profit, public, private, government, academic/teaching and faith-based hospitals, integrated delivery systems and for-profit physical therapy sectors.

     

    I am committed to balancing strategy and operations and creating structure out of ambiguity. My people-centered approach and life experiences guide my collaborative leadership style and vision to improve healthcare delivery.

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    NEWS/UPDATES

    New Leadership Role

    I am pleased to announce that I have joined Trinity Health Georgia as the President/CEO which includes St. Mary's Health Care System (Athens) and Mercy Care in Atlanta. I'm appreciative of the Trinity Health team and regional Board for believing in my vision to lead the organization.

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    news/updates

    Follow the Brand Podcast

    I was fortunate to join Grant McGaugh as his featured guest on the Follow the Brand podcast. We discussed a number topics including many of the healthcare leaders and physicians that have influenced my career thus far and my evolution to become "the people's executive."

     

    Available on Spotify, Amazon Music, Apple and iHeart.

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    NEWS/UPDATES

    Thought Leadership Feature

    I always appreciate brief and insightful Q&A responses from other healthcare leaders. Thanks to the team at Modern Healthcare for allowing me to participate this time around.

     

    I was fortunate to share my perspective regarding my leadership style, expertise, balancing strategy & operations, keeping my leadership skills sharp and insight into one of my healthcare role models.

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    news/updates

    Becker's 13th Annual Meeting
    I am pleased to announce that I will be returning to the Becker’s Hospital Review Conference in April 2023 to participate on a panel with my colleagues entitled "Health System Strategic Growth: Wins & Fails."

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    news/updates

    Modern Healthcare Top 25 Emerging Leaders (formerly Up and Comers) 

    I was fortunate to be named to Modern Healthcare’s 2021 class of Top 25 Emerging Leaders. Each year, Modern Healthcare honors emerging leaders all under 40, who have made significant contributions in the areas of innovation and financial, operational and clinical excellence early in their careers.

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    news/updates

    Black Social Capital Podcast (BSC) 

    My episode about my professional journey on The BSC Podcast is now available! The BSC Podcast talks about issues that affect Black professionals at work and in academia. I appreciated the opportunity to visit with Drs. Theo and Jacqui to talk about the evolution of "the people's executive."

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    news/updates

    People First, then Profit: 5 Principles to Build a People-Rich Culture

    I was one of seven healthcare leaders interviewed for executive-level insights and featured by the author, Kim A. Smith. Mrs. Smith educates readers on how five core principles will help leaders build a people-rich culture within their teams and across their organizations.

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    news/updates

    Growth Edge Leadership Podcast
    I was fortunate to join Laurie Baedke, FACHE FACMPE of Creighton University as a featured guest for her podcast to discuss allyship during these transformative times. We touched on a series of topics which included practical and actionable steps that leaders and organizations can take today!

  • “A leader is a person you follow to a place

    you wouldn’t go by yourself.”

    joel a. barker

  • Expertise

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    Clinical Program Development

    New program developments have included: emergency departments, bronchoscopy center, OB hospitalist program, cancer center, pain center, orthopedic/rehab center, diabetes/endocrine center, pharmacy, gastroenterology, infusion centers, outpatient rehab and retail clinics.

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    Portfolio Optimization

    Demonstrated planning and execution of portfolio changes to maximize economies of scale and support long-term financial stability. Experience enhancing and revitalizing existing service line operations.

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    Profit & Loss Management

    Nearly two decades of consistent budget performance. Demonstrated abilities to grow top line revenue, manage costs and lead operational turnarounds.

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    Culture Enhancement

    People-centered approach focused on concurrently improving employee engagement, physician engagement and patient experience in diverse markets and among different stakeholders.

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    Patient Experience

    Patients are the reason our services exist and serve as the foundation for all decisions. I present proven abilities to lead deployment of tactical strategies that have improved emergency, inpatient and outpatient loyalty across varying vendor platforms and competitive markets.

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    Quality Improvement

    Beginning my career as a clinician, safety/quality is imperative. I bring diverse personal experiences, differing market & system exposures and the commitment to support clinicians in positively affecting quality outcomes across acute and ambulatory settings. Launched multidisciplinary Hospital Quality Council to reinvigorate safety culture.

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    Board and Community Relations

    Direct public and private Board interactions (including general and philanthropic boards) including several business plans approved for strategic system funding in diverse markets. Also served for five years on FQHC Full Board and Quality Committee. Experience in managing community, political, vendor and partner relationships as well as community relations committees.

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    Physician Relations

    Physician partner approach w/ exposure to foundation, employed, independent, Physician-Hospital-Organization, Physician Organization models & Professional Service Agreements. Experienced w/ contracting, compensation, recruitment, retention/engagement, wellness program design, Medical Executive and Department Committees. My approach is viewing physicians as key partners.

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    Employee Engagement/Development

    Demonstrated improvements of division-wide employee engagement,  direct report engagement and talent development in every market. Particular interest in leader mentoring and development with several successful leaders that have have evolved to excel in the industry.

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    Executive Leadership

    Experience personally serving in increasing executive roles. Capable of communicating vertically and horizontally to provide leadership to drive strategy and execute.

  • professional experiences

     

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    Trinity Health Georgia

    (St. Mary's Health Care System)

    President/Chief Executive Officer

     

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    Holy Cross Health (Trinity Health)

    Chief Operating Officer

     

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    Beaumont Health

    System Vice President, Operations

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    Presence Health (Ascension)

    Chief Operating & Chief Business Development Officer

    Chief Operating Officer

    Director, Ambulatory Services

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    Palomar Health (Mayo Care Network)

    Manager, Clinical Services

    Administrative Fellow

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    VA Medical Center, Los Angeles

    Administrative Resident

  • IMpact

    Facility/Construction Deliverables

    • St. Mary's Cardiac Cath Lab Renovation, Athens, GA
    • Holy Cross Bronchoscopy Suite, Ft. Lauderdale
    • Holy Cross PET/CT Modernization, Ft. Lauderdale
    • Holy Cross Imaging (CT) Expansion, Ft. Lauderdale
    • Holy Cross OR Modernization-Phase I, Ft. Lauderdale
    • Holy Cross Rehab Institute, Pompano Beach, FL
    • Holy Cross Lab/Pre-Surgical Testing Center, Ft. Lauderdale
    • Holy Cross Gallagher MOB Modernization, Ft. Lauderdale
    • Holy Cross Retail Center, Ft. Lauderdale
    • Beaumont Pulmonary, Troy, MI
    • Beaumont PM&R, Dearborn, MI
    • Beaumont General Surgery, Dearborn, MI
    • Presence Center for Cancer and Specialty Care, Chicago
    • Presence Center for Diabetes and Endocrine Care, Chicago
    • Presence Pain Care, Chicago
    • Presence Cardiac Cath Lab, Chicago
    • Presence at Community First Medical Center Infusion, Chicago
    • Presence Pediatric Mobile Van, Chicago
    • Presence Sleep Medicine expansion, Chicago
    • Palomar Health retail pharmacy, San Diego
    • Palomar Health expresscare, San Diego

    Cumulative Career Impact

    • $8.8M New Revenue
    • $4.9M Cost Savings
    • $14.3M YoY Operating Income improvement
    • $15.8M Construction Management
    • 100% of Capital Projects: on-time + within budget

     

    Professional Affiliations and Community Involvement

    • American College of Healthcare Executives (ACHE), Fellow
    • ACHE South Florida Chapter, Past Case Competition Judge
    • ACHE National, Past Chair, Early Careerist Committee
    • Central Michigan University, MHA Advisory Board Member
    • Envision Athens, Board Member
    • Florida Atlantic University, Past Guest Panelist
    • Georgia Alliance of Communty Hospitals, Board Member
    • National Association of Health Services Executives, Member
    • National Association of Health Services Executives, Case Judge
    • National University San Diego, Past Guest Lecturer
    • University of Illinois-Chicago MHA Program, Past Preceptor
    • University of Illinois-Chicago, 2023 Guest Lecturer
    • University of Southern California, Legacy-Leadership Mentor
    • University of South California, Price MHA Advisory Board Member
    • Alpha Phi Alpha Fraternity, Inc., Past Scholarship Committee
    • Alpha Phi Alpha Fraternity, Inc., Past Health & Wellness Committee
  • Education

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    Sol Price School of Public Policy

    Dornsife College of Letters, Arts & Sciences

  • media & press

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  • speaking engagements

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    ACHE of South Florida Chapter

    South Florida | American College of Healthcare Executives |
    2022 Featured C-Suite Presenter

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    Alpha Phi Alpha Fraternity, Inc.

    Surgeon General Webinar Series/Initiative - March 2023 Panelist

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    Price MHA Graduation Banquet

    2022 Keynote Speaker

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    Becker's Annual Meeting

    Chicago | 2016-2019, 2022-23 - Executive Panelist

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    FAU Executive Education

    Boca Raton, Florida | 2021 - Executive Panelist

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    Congress on Healthcare Leadership

    Chicago | Sole Presenter and Session Moderator

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    Healthcare Financial Management Association

    Las Vegas Regional Conference | Co-Presenter

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    World Healthcare Congress

    Conference | Presenter

  • "Some people want it to happen, some wish it would happen, others make it happen."

    michael jordan

  • Awards/Honors

    Below please find select awards and honors reflecting my contributions to healthcare leadership.

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    Modern Healthcare: Top 25 Emerging Leader, '21 Class

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    USC Price School - 90 Pioneers of 90 Years Honoree

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    ACHE Executive Program Scholar

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    Exemplary Service Award - ACHE Georgia

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    Early Career Healthcare Executive Award

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    Outstanding Board Member Award

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    Human Resources Partnership Award

  • Contact me

    Please connect with me regarding:

    • Employment Opportunities: Hospital President and/or CEO roles
    • Paid Board Member Opportunities
    • Consulting Opportunities
    • Professional Speaking Engagements
    • Volunteer Community Service Opportunities

     

    It is respectfully requested that this site only be used to contact me for the above referenced items. If you have compliments or concerns regarding the patient/family experience, please call the Patient Experience line at (706) 389-3886.

     

    If you have more immediate concerns regarding day-to-day operations, please visit

    the health system's Phone Directory for the most appropriate department to contact or contact the respective hospital's main number.

     

  • SOCIAL MEDIA

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    LinkedIn

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    Instagram